How to Order

Veterans

3 Easy ways to request a Neurolumen device through the V.A.

(1) Request via Telephone

If you choose to request by calling your Primary Care Provider, they will need the following information

  • Your Primary Care Doctor will need to Simply complete a Prosthetics Consult with:
  • Neurolumen PN-1000-1
  • No Substitutions because Patient requires:
  • 12 Lasers
  • 24 LEDs
  • 8 electrical stimulation electrodes

(2) Email your Primary Care Provider

  • Email your Primary Care Provider requesting a Neurolumen Device. Include the following two document attachments to your email
  • VA Doctors letter
  • Tech sheet
  • Your Primary Care Doctor will need to Simply complete a Prosthetics Consult with:
  • Neurolumen PN-1000-1
  • No Substitutions because Patient requires:
  • 12 Lasers
  • 24 LEDs
  • 8 electrical stimulation electrodes

(3) Request ONLINE through MyHealtheVet

Click on MHV link

https://www.myhealth.va.gov/mhv-portal-web/home

Using My HealtheVet can also help you gain a better understanding of your health status. It allows you to explore different ways you can monitor and improve your health. When you use the tools on My HealtheVet, you become a more active partner with your health care team. Working hand in hand with your health care team and sharing your information may help them better understand your personal healthcare needs. The great benefit is that you can easily access your personal health information in your My HealtheVet account – anytime and anywhere you have Internet access. Your information is available to you at your convenience, 24/7.

Contact us

Call our customer service team at 855-855-4648 we are happy to answer any questions.

Physicians

Third Party Insurance:

  • Prescription stating: Neurolumen Daily
  • Diagnosis Codes
  • Patient Demographics
  • Fax to 800-547-1296

Federal and State Worker’s Compensation

Fax the following information to Neurolumen

  • Prescription stating: Neurolumen Daily
  • Diagnosis Codes
  • Patient Demographics
  • Patient’s Case File Number
  • Fax to 800-547-1296

Financing Available

For 30 years, CareCredit has been a leader in helping patients move forward with the care they want or need. The CareCredit credit card is accepted at more than 200,000 enrolled providers and select merchant locations nationwide.